Ops & Systems
Ops & Systems
(Back-of-house made simple. Automations, SOPs, enquiry tracking — the frameworks that keep chaos in flow.)
(Back-of-house made simple. Automations, SOPs, enquiry tracking — the frameworks that keep chaos in flow.)
Menu
Close
SERVICES
DIGITAL OPTIMISATION
DIGITAL OPTIMISATION
SYSTEMS & AUTOMATIONS
SYSTEMS & AUTOMATIONS
INTERNAL TOOLS
INTERNAL TOOLS
WHY IT MATTERS
It’s the unsexy stuff that makes everything work. Your digital hygiene. Your internal flow. When Google hours are wrong, menus go missing, or bookings don’t sync — it’s chaos. Not because your team isn’t great, but because your systems aren’t set up. We clean the backend so the front of house flows. Simple tools. Clear processes. Everything in the right place. When it works behind the scenes, everything feels better out front.
It’s the unsexy stuff that makes everything work. Your digital hygiene. Your internal flow. When Google hours are wrong, menus go missing, or bookings don’t sync — it’s chaos. Not because your team isn’t great, but because your systems aren’t set up. We clean the backend so the front of house flows. Simple tools. Clear processes. Everything in the right place. When it works behind the scenes, everything feels better out front.
THE NOT NORMAL APPROACH
We build your digital foundations. Systems, tools, templates, integrations — designed for hospitality, not headaches. From Google listings that match reality, to booking systems that actually function, to QR menus that don’t crash mid-service — we make sure your backend isn’t costing you covers. And we give your team clarity that creates flow: Dashboards that hold everything in one place. Editable menus managers can update in seconds. SOPs that onboard new staff without slowing down service. Structure that saves time, prevents mistakes, and makes your brand feel just as polished behind the scenes as it does on the plate. Operational ease isn’t admin. It’s brand advantage.
We build your digital foundations. Systems, tools, templates, integrations — designed for hospitality, not headaches. From Google listings that match reality, to booking systems that actually function, to QR menus that don’t crash mid-service — we make sure your backend isn’t costing you covers. And we give your team clarity that creates flow: Dashboards that hold everything in one place. Editable menus managers can update in seconds. SOPs that onboard new staff without slowing down service. Structure that saves time, prevents mistakes, and makes your brand feel just as polished behind the scenes as it does on the plate. Operational ease isn’t admin. It’s brand advantage.
WHAT WE CAN HELP WITH
🟡 Google Business + online listings cleanup 🟡 Digital menu design + QR code setup 🟡 Editable templates for menus or daily ops 🟡 Review Collection + Feedback Loops 🟡 Mini SOPs (Standard Operating Procedures) 🟡 Custom-built Onboarding/Training Portals 🟡 Groups & Event Enquiry Tracking Set Up
